Work programs and site induction are put in place before the start of the contract.
Our Quality Assurance System is based on the following:
Specified Work Requirements
In order to provide efficient services for specific client’s needs our team ensure that all daily duties and specific requirements are properly finished on time and to the high standard. If any problem under any circumstance should arise then the client representative is to be notified for resolution.
Work Programs
Our work program on each site will set out the daily schedule and periodic duties. This program will be updated when work is completed or when clients need a specific task to be done. The following information will be given to our staff and our clients:
- Job Description for all staff
- Work schedules for each shift in all areas
- A staff roster stating with starting and finishing times
Health and Safety at Work
As an integral part of staff training, each staff member is trained on the Policies, Rules, Procedures and Safety Standards of the company. Where protective gears such as safety glasses, helmets, shoes or other equipment are required for certain task, all protective gears will be supplied and strict adherence to the use would be monitored by all supervisor or management staff. Work Safety is our top priority and our induction programs regularly reviews and reminds the importance of Work Safety to our staff.
Chemicals and Equipment
As an integral part of staff training each staff member is trained on the Policies, Rules, Procedures and Safety Standards of the company.
Where protective gear such as safety glasses, helmets, shoes or other equipment are required for a certain task, then all protective gears will be supplied and strict adherence to the use would be monitored by all supervisor or management staff.
Work Safety is our top priority and our induction programs would regularly review and remind the importance of Work Safety to our staff.
- Data sheets on all cleaning products used will be available upon request.
- Electrical or other equipment supplied will comply with the site regulation
Management of Quality Assurance System
All site supervisors and management staff have been trained in the procedures required to implement the quality assurance system. Each level of management has full responsibility to ensure that the Quality Assurance System are carried out efficiently.
Uniforms
All cleaning staff wears uniforms displaying the Task Maintenance Pty Ltd logo and our staff are required to keep the uniform clean and presentable at all times.